Technical glitch causes temporary changes to N.I. benefit payments

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By Judy Shaw

The Department for Communities has apologised to customers following a technical issue in the employment and support payments system.

As a result some benefit customers will receive weekly payments instead of their normal fortnightly payments. 

It'll affect those due a fortnightly payment on 8, 9, 10 and 11 January. 

Claimants expecting a fortnightly payment on Thursday 10 January will receive half of their payment on Thursday 3 January and the other half on Thursday 10 January.

However, the Department for Communities has reassured those affected that no one will miss out on a payment and they do not need to take any further action.

Customers are advised to take account of this split in payments while planning their financial needs and budget accordingly.

Normal fortnightly payments will resume on 21 January.

 

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